contact us
Before calling in, save yourself some time and check out the Frequently Asked Questions for instant answers to the most popular questions.
Manage your reservation:
Change the number of lights you reserved
Update or change your credit card
Help with your return:
Troubleshooting/Technical Difficulties:
Videos showing how to operate and setup lights
If you have a light that's not working, you can report it by sending an email to [email protected] You will get a refund for any non-functioning unit. We do not send out replacements.
You do not need to report any shipping damage. The lights should still work fine, and you won't get charged for shipping damage.
Where to find other types of event lighting:
If you are looking for additional rental equipment, here is where we recommend you can rent for the best prices:
Contact Us:
Email: [email protected]
Phone: (773) 917-8235
We ship lights nationwide from Chicago, IL.
