contact us

Before calling in, save yourself some time and check out the Frequently Asked Questions for instant answers to the most popular questions.

Manage your reservation:

Update or change your credit card

Print replacement return shipping label

Please reply to your confirmation email for quantity adjustments, date changes, and cancellations.

Troubleshooting/Technical Difficulties:

How to select a color

How to customize colors

Videos showing how to operate and setup lights

If you have a light that's not working, you can report it by sending an email to [email protected]. You will get a refund for any non-functioning unit. We do not send out replacements.

Where to find other types of event lighting:

If you are looking for additional rental equipment, here is where we recommend you can rent for the best prices:

Monogram/Gobo Lighting

Bliss Lights (Starry Nights)

UV / Black Lights

Outdoor Uplighting

Contact Us:

Email: [email protected]

Phone: (773) 917-8235

We ship lights nationwide from Chicago, IL.

Send a message to a rental agent

If you don't already have a booked reservation, please add the date of your event and location so our rental agents can better assist you.